The furnace quits at 9 PM. Your phone still answers.
An AI receptionist set up for your HVAC shop. It picks up when your techs are on jobs or you're closed, books the visit, and handles gas and carbon monoxide calls safely.
(385) 363-3432 · a sample heating and air company. Try booking a tune-up, or tell it your furnace quit.
No heat call · answered9:47 PM · shop closed
When the furnace dies in January, nobody leaves a voicemail. They call the next shop on Google.
What it does
Answers like your front desk would.
Your shop's name, hours, services and service area, set up by hand for your business.
A day of calls
Books the routine ones. Handles the urgent ones safely.
It sorts no-heat, no-cooling and water-leaking-from-the-unit calls from tune-ups and quotes, gets the details, and books real open times.
Calls handledExample day
No heat, upstairs unitAnswered while your techs were on jobs
Booked 10 AM
Fall tune-up requestAnswered at lunch
Booked Thu
"How much for a new AC?"Explained on-site quotes, no guessing
Callback today
Smells gas near the furnaceTold to get out and call the gas company
Safety first
Example day for illustration.Safety
Gas and CO calls get one answer.
A caller who smells gas or has a carbon monoxide alarm going off is told to leave the house and call the gas company or 911 from outside. No troubleshooting, no booking first.
It never gives repair advice beyond checking the thermostat, the breaker and the filter.
Never guesses a price
A new system depends on the home, the ductwork and the equipment. It says so, mentions financing if you offer it, and leaves the quote to your tech.
Knows the caller's number
Confirms the number they're calling from by its last four digits. Nobody has to spell it out.
Moves and cancels too
Reschedules or cancels an appointment for the caller who booked it, and keeps everyone else's private.
How it works
You don't set anything up.
Hear the demo
Call the demo line as one of your customers. Ask for a time that's taken, change your mind halfway through, say you smell gas.
I build yours
Your shop's name, hours, services, service area and how you handle after-hours calls, set up and tested by hand.
It takes your calls
It answers the calls your team can't. You call back customers who are already booked.
FAQ
The usual questions.
Will my customers know it's an AI?
If they ask, it tells them plainly that it's an AI assistant for your shop. Otherwise it just gets on with helping them, the way a good front desk would.
Can it tell an emergency from a tune-up?
Yes. No heat in cold weather, no cooling in extreme heat, and water leaking from the unit are treated as urgent. Tune-ups and quotes are booked as routine.
What if it can't answer something?
It doesn't make things up about your shop, your brands or your warranties. It says the office will follow up and takes their details.
Does it replace my office?
No. It's there for the calls your team can't take: when everyone's on a job, at lunch, or closed for the night.
What does it cost?
It's quoted for your shop, with no surprise bills. Text Doug and you'll get a straight answer.
Hear it for yourself.
Call the demo line as one of your customers. If you like what you hear, text Doug about your shop.